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Contact us

Fast access to help and service information.

Contact support, review service status, access customer tools and find the correct route for urgent issues.

Contact options

Talk to the people who can help.

Our engineers and support teams are available to assist with technical issues, service requests and business enquiries.

Status and remote help

These are external customer portals. The website does not authenticate users directly.

Head office

Vostron, Southampton

Vostron Limited, The Arch Building, Gaters Mill, Mansbridge Road, Southampton, Hampshire, SO18 3HW

Which number should I call for a fault?

Call support on 02380 111 222 for active incidents. General enquiries and new project conversations can use 02380 111 111.

Can Vostron start a remote support session?

Yes. Use the remote support portal when an engineer asks you to join a session, then follow the session-specific instructions they provide.

Where should I check for a service issue?

Use the status page first for current network and systems notices. If your service is affected and no notice is visible, contact support directly.

Where can I access the client portal?

Use the Client login button to open the HaloPSA customer portal directly.

Can I request a callback?

Yes. Send a brief note to info@vostron.com with your company name, preferred number and the service area you want to discuss.

Built, supported and answered by Vostron engineers.

Connectivity, voice, IT support and security monitoring from one team.